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Peak Systems, Inc.
Mount Carroll, IL | Full Time
$49k-62k (estimate)
1 Month Ago
Desktop support technician
Peak Systems, Inc. Mount Carroll, IL
$49k-62k (estimate)
Full Time 1 Month Ago
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Peak Systems, Inc. is Hiring a Desktop support technician Near Mount Carroll, IL

We are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities.

Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities.

We are currently seeking a Desktop Support Technician to be engaged on site at an Industrial Facility in Mount Carroll, IL. 61053.

Job Description

Position : Desktop Support Technician

Hourly Rate : $23

Start Date : 4 / 29 / 24 (after on-boarding requirements)

Duration : One Week - End date : 5 / 03 / 24

Shift : Monday Friday 8 : 00 AM 5 : 00 PM

Job Scope

Technicians will be responsible for :

Providing telephone / email / chat, online, social media and diagnostic technical support of desktops, portables, peripherals (e.

g., printers, projectors, etc.) and software custom or off the shelf software industry or proprietary.

  • Answering questions about installation, operation, configuration, customization, and usage of assigned products.
  • Following defined policies and procedures (e.g. verifies warranty entitlement, etc.).
  • Applying diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documenting problems in the support solution database for diagnostics and solution implementation.

Qualifications :

  • Resume illustrating 3 Years of experience in Desktop Support, Deployment, Break-fix, etc.
  • Experience supporting end-users (in person) in a corporate environment
  • Proficient : Microsoft Office Suites 2003-2010 & Windows

Interested candidates should reply with their resume for immediate consideration

Last updated : 2024-04-15

Job Summary

JOB TYPE

Full Time

SALARY

$49k-62k (estimate)

POST DATE

04/08/2024

EXPIRATION DATE

04/28/2024

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The job skills required for Desktop support technician include Desktop Support, Installation, Technical Support, Microsoft Office, Managed Services, Consulting, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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Perform upgrades and configuration of desktop and related peripherals.

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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

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Gain experience with operating systems.

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Practice fixing common computer problems.

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Seek technical support positions.

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TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Desktop Support Technician.

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